Website Partnership_NYC Partnership Schools

The Partnership is a pioneering school management organization (SMO) that is shaping the next generation of urban Catholic education. Granted operational management in 2013 of six long-standing Pre-K to 8th grade schools in the South Bronx and Harlem, the Partnership is committed to providing students in historically underserved neighborhoods with the academic preparation, values, and skills they need to excel.

The historic success of urban Catholic schools stems not only from a rigorous tradition of academic excellence, but also from an emphasis on developing self-worth, moral character, a love of learning, and a sense of civic responsibility—all part of our long-standing commitment to educating the whole child. The Partnership is unique in knitting this tradition together with lessons from high-achieving public, charter, and independent schools, in the service of our students.

For more than twenty years, the Partnership has raised and invested over $200 million in urban Catholic schools. Today, as an SMO, the Partnership is intensifying its efforts to break the cycle of poverty and close the achievement gap across our network schools.

The Partnership currently serves over 2,100 students across the network
99.4% of the students are minority
65% of the students are Catholic

At the Partnership, we believe all children can achieve at the highest levels. We are eager to meet candidates that are excited and motivated by the challenge of building from the ground up. If you are interested in serving as a pioneer in education and share an unwavering commitment to raising student achievement and an appreciation and respect for Catholic culture, identity, and values, we want to hear from you!

Partnership Schools is looking for an Operations Associate. The ideal candidate is highly motivated, organized, has a passion for education reform, and is ready to dive into a fast paced, exciting entrepreneurial work environment.

The Operations Associate (OA) is a critical role of the Partnership Schools community. Reporting directly to the Director of School Operations while regularly assisting the Principal and Academic Dean, this OA is uniquely positioned to develop school operations and data administration skills. The Operations Associate will regularly assist leaders, teachers, families, and other school stakeholders in managing the many different moving pieces of a smooth school day. The ideal candidate will be driven by a commitment to the overall mission and success of the organization, a strong desire to learn the inner-workings of Catholic schools, and a general interest in data and administration.

General Responsibilities for Operations Associate

Management of general flow of front office, which includes:
Respond to phone calls and greet parent drop-ins; track visitors and messages; answer questions and refer to appropriate parties for follow-up; relay applicable information to faculty and staff
Manage supervision of students in office
Receive and sort mail and packages
Monitoring fax and email and forwarding it to appropriate individuals
Maintain clean and organized front office

Technology and information systems
Monitor operation and upkeep of office equipment (copy machine, laminating machine, etc.)
Submit tickets for IT work to be done

Finance Management
Support Director of School Operations (DSO) in collecting and tracking fees paid directly to school
Enforce “no cash” tuition and fee policy and offer guidance to families for electronic tuition payments
Support DSO with tuition collection letters and calls to delinquent parents
Inventory all shipments received and compare with order

Enrollment, registration, scholarships, and student records
Support with collection and tracking of school and scholarship materials
Support re-registration process with tracking paperwork, managing follow-up, and connecting with classroom teachers
Work with Admission and Development Associate (ADA) to follow up with families who missing paperwork
Manage student information system and data entry

Customer Service & Communication
Greet current & prospective families, visitors, and vendors; maintain a professional customer service environment
Act as family liaison regarding general inquiries or basic troubleshooting
Support Principal and DSO in transmitting information to and collecting information from current families (calendars, flyers, forms, survey, etc.)
Support Principal and DSO in transmitting information to and from staff
Maintain school calendar and update in all relevant systems
Assist with mass mailings

Support DSO with coordination and collection of State exams
Support DSO and AD with coordination and inventory of curriculum & purchasing
Assist Principal, AD and DSO in logistics for student celebrations and events (i.e. graduation, stepping up and winter/spring concert)
Other student supervision duties as needed (ie lunch, bus, or recess duty)

Bachelor’s degree
Customer service experience
Strong experience with technology systems and Google platforms
School-based experience highly preferred
Spanish speaking preferred
Ability to work under pressure and self-manage
Whatever-it-takes attitude

To apply for this job email your details to