Website Catholic Relief Services

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.


PLEASE NOTE: This position is remote and is open to telecommuters.



CRS’s Mission & Mobilization Division (M2) is building a movement of millions of people in the United States to increase the Church’s impact and influence in combatting global poverty, violence and injustice. Animated by our Catholic faith’s call to action to alleviate suffering and work to create a more just world for the world’s poorest, most marginalized and vulnerable people.  CRS’ movement building strategy is the outward expression of missionary discipleship—calling forth leaders who have encountered Christ in the face of the poor, becoming prophetic advocates for justice and the common good.


Job Summary

The Specialist designs and produces sequenced training modules aligned with CRS issue-based campaign messaging for key CRS audiences. The Specialist will work with Spanish writers and editors as necessary to ensure that all training materials are bilingual and bi-cultural (English and Spanish. When designing and producing training, a Leadership Development Framework, with a focus on enhancing volunteers’ knowledge and skills, is used. Training topics include advocacy, fundraising, leadership, and issue briefings.


The production and maintenance of robust training content and resources supports an essential element of CRS’s movement building strategy: volunteer development and ongoing training.  Trainings support CRS’s advocacy and fundraising goals.


Roles and Key Responsibilities

Content Development

Produce and continuously improve bilingual, bi-cultural training content for both virtual and in-person settings for

CRS’s chapter network with leaders and members of adult chapters, university chapters, and high school clubs. CRS Chapter Trainings include: Chapter and club orientations
Monthly national chapter conference calls
Ongoing trainings: 101, 201, 301, etc. level
Specialized trainings for each chapter role
CRS campaign trainings, including the following topics/events:Campaign issues
Key campaign actions including CRS Rice Bowl
Annual campaign events
Hill Days
National and regional gatherings

Campaign Team

Align training content with campaign messaging in partnership with the Content Team
Produce bilingual, bi-cultural trainings in collaboration with Spanish writers and editors on the Content Team.
Ensure trainings support M2’s advocacy and fundraising goals in collaboration with the Action Team
Digitally upload and distribute training content in collaboration with the Action Team
Continuously evaluate training content with the Program Quality & Design Advisor

Ensure alignment with M2’s chapter strategy and implementation by partnering with two National Advisors
Assess chapter trainings and upload training content to Salesforce Communities as appropriate, in cooperation with M2’s Strategy and Operations team
Collaborate with M2’s Church Engagement unit on training content for events and key church audiences
Ensure alignment with chapter implementation and Monitoring, Evaluation, Accountability, and Learning (MEAL) by collaborating with National Advisors and M2’s Strategy & Operations team

Basic Qualifications

Bachelors’ degree in education, instructional design, political science, or related field
Three years’ work experience with complex national volunteer programs, training, grassroots advocacy or related field
Preferred Qualifications

In-depth knowledge of Catholic social teaching and its practical application, contemporary Catholic Church issues and trends; knowledge of the structure of the Catholic Church in the U.S. and demonstrated ability to work within its culture
Broad knowledge of international issues, particularly related to the developing world
Knowledge of grassroots advocacy mobilization

Knowledge, Skills and Abilities (SKAs)

Knowledge of MS Office Suite, especially PowerPoint
Demonstrated understanding and support of bilingual and bi-cultural (English and Spanish) resource development, or willingness to learn
Excellent verbal and written communications skills
Highly self-motivated and self-directed with ability to work under tight deadlines
Highly collaborative team player, able to work independently and with others
Able to display critical thinking and self-reflection, particularly as it applies to continual improvement of work products
Required Languages – English.  Bilingual (English/Spanish) preferred


Travel – Must be willing and able to travel up to 5% within the US, when travel resumes for a few trainings and in-person




Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

Continuous Improvement & Innovation
Builds Relationships
Develops Talent
Strategic Mindset
Accountability & Stewardship
Supervisory Responsibilities None


Key Working Relationships:

Internal:  Advisor II, Leadership Development and Training and fellow Content & Action team members, National Advisor, Leadership Development; National Advisor, Volunteer Management; and M2’s Strategy and Operations unit

External: Key audiences including CRS Chapters: adult, university, and high school; and CRS issue-based campaign supporters


What we offer

CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world.


***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.


NOTE: All interested applicants must be authorized to work in the U.S. at the time of application.


Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.


CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.


EOE/M/F/D/V – CRS is an Equal Opportunity Employer.

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